FAQs
Tack för att du handlade hos Charlie's Art Prints. Du är viktig för oss och vi kommer att göra vårt bästa för att tillgodose dina behov. Så oavsett fråga - om det gäller en specifik beställning eller om du fortfarande har frågor om eller produkter eller leveranser vänligen kontakta oss så hjälper vi dig på bästa sätt.
Innehåll som kan döljas
How long is the delivery time?
Normally we ship within 1-5 business days. Your order is shipped the day after it is placed and is usually delivered to your nearest delivery point within 1-5 business days. See
How do I know that my order is on its way?
When your order has been placed, we will send an order confirmation to the email address provided at the time of ordering.
How do I know that my order has arrived at the delivery point?
When your order has arrived at the delivery point, an SMS notification is sent to the phone number provided when ordering.
Where is my order delivered?
Your order will be delivered at a drop-off point near you. You can track your order and package as soon as you make your purchase.
Can I track my order?
You can track your order via the shipment ID number found in the order confirmation email when ordering.
How much does the shipping cost?
Your shipping cost is calculated and displayed in the shopping cart.
What kind of payment is accepted?
We accept payment with American Express, Mastercard, VISA, as well as Apple Pay och Google Pay.
Do you offer worldwide shipping?
Yes, we offer worldwide shipping.
What paper quality do you use?
Our posters are printed in Sweden on 210-gram Hahnemüle paper made from 100% alpha cellulose, certified resistant to aging, and perfectly suited for art reproduction.
What material are your frames made of?
Our frames are made of pine and oak with shatterproof plexiglass that looks like real glass. All frames are FSC-certified and manufactured within the EU. Includes hanging kit, to hang in both portrait and landscape orientations